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Privacy Policy

Effective Date: July 15, 2026

BuhayAhente ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Business Name
  • Profile Photo
  • Company Information

Account Information

  • Username
  • Password (encrypted)
  • Subscription Details
  • Login History

Business Information

  • Vehicle Listings
  • Quotations
  • Uploaded Images
  • Customer Inquiries

Technical Information

  • IP Address
  • Browser Information
  • Device Information
  • Cookies
  • Usage Analytics

2. How We Use Your Information

We use your information to:

  • Create and manage your account;
  • Provide our services;
  • Process subscriptions and payments;
  • Improve platform performance;
  • Send account notifications;
  • Respond to customer support requests;
  • Prevent fraud and abuse;
  • Comply with legal obligations.

3. Email Communications

We may send:

  • Verification emails;
  • Password reset emails;
  • Subscription notifications;
  • System updates;
  • Security alerts.

You may opt out of marketing communications at any time.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment providers;
  • Hosting providers;
  • Email service providers;
  • Government authorities when legally required.

All third-party providers are expected to maintain appropriate security measures.

5. Cookies

BuhayAhente uses cookies to:

  • Maintain user sessions;
  • Remember preferences;
  • Improve user experience;
  • Analyze website performance.

You may disable cookies in your browser settings, although some features may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services;
  • Fulfill legal obligations;
  • Resolve disputes;
  • Enforce agreements.

Inactive accounts may be deleted after a reasonable period, subject to applicable laws.

7. Data Security

We implement reasonable security measures, including:

  • Password encryption;
  • Secure authentication;
  • Access controls;
  • Server security measures;
  • Regular monitoring and maintenance.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

8. Your Rights Under the Data Privacy Act

You have the right to:

  • Be informed;
  • Access your personal information;
  • Correct inaccurate information;
  • Object to processing;
  • Erase or block data where applicable;
  • Request data portability;
  • File a complaint with the appropriate authorities.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect information from minors.

The Platform may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting the revised version on the Platform.

12. Contact Us

BuhayAhente Data Privacy Officer

Email: admin@buhayahente.com
Website: https://buhayahente.com

You may also contact the National Privacy Commission of the Philippines regarding your rights under the Data Privacy Act of 2012.